Shipping Policy
Effective Date: 18 June 2026
1. Introduction
At MESFER ALYAMI LTD, we are committed to providing reliable and efficient delivery services for our customers. This Shipping Policy explains our shipping methods, delivery times, costs, and procedures for orders placed through our online store.
We ship products to customers throughout the United Kingdom and Europe.
2. Company Information
Company Name: MESFER ALYAMI LTD
Company Number: 17282515
Registered Address:
Office 19526,
182-184 High Street North
East Ham, London
England, E6 2JA
Email: mesferalyami@outlook.com
Phone: +44 7462230839
3. Order Processing Time
Orders are usually processed within:
1–3 business days after payment confirmation.
During busy periods, holidays, promotions, or unexpected circumstances, processing times may take longer.
You will receive confirmation once your order has been dispatched.
4. Delivery Times
Estimated delivery times are:
United Kingdom (UK)
- Standard delivery: approximately 2–5 business days
Europe
- Standard international delivery: approximately 5–12 business days
Delivery times are estimates only and may vary depending on:
- Courier delays
- Weather conditions
- Public holidays
- Customs procedures
- Incorrect delivery information provided by the customer
5. Shipping Costs
Shipping costs are calculated at checkout and depend on:
- Delivery location
- Order size and weight
- Selected shipping method
Any available free shipping promotions will be clearly displayed on our website.
6. Tracking Information
Where tracking is available, customers will receive a shipping confirmation email containing tracking details after the order has been dispatched.
Please allow up to 48 hours for tracking information to become active.
7. Customs, Duties, and Taxes
United Kingdom Customers
Orders shipped within the UK will not normally be subject to import duties.
European Customers
Customers outside the UK may be responsible for:
- Import duties
- VAT or local taxes
- Customs charges
These charges are determined by the destination country and are the responsibility of the customer unless otherwise stated.
MESFER ALYAMI LTD is not responsible for delays caused by customs authorities.
8. Incorrect Delivery Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned to us due to:
- Incorrect address
- Missing information
- Failure to collect the parcel
additional shipping costs may apply before the order can be resent.
9. Lost or Delayed Packages
If your order has not arrived within the estimated delivery period, please contact us:
Email: mesferalyami@outlook.com
We will investigate the shipment with the relevant courier.
Please note that delivery delays caused by couriers, customs, weather, or circumstances outside our control are not considered a failure of service.
10. Damaged Packages
If your order arrives damaged:
- Take photographs of the packaging and product
- Contact us as soon as possible after delivery
- Provide your order number and details of the issue
We will review the case and provide an appropriate solution.
11. Delivery Address
Orders will be delivered only to the address provided during checkout.
MESFER ALYAMI LTD cannot be responsible for deliveries sent to incorrect addresses provided by customers.
12. Contact Us
For questions regarding shipping or delivery, please contact:
MESFER ALYAMI LTD
Email: mesferalyami@outlook.com
Phone: +44 7462230839
Address:
Office 19526,
182-184 High Street North
East Ham, London
England, E6 2JAuld go to your dashboard to delete this page and create new pages for your content. Have fun!