Privacy Policy

Effective Date: 18 June 2026

1. Introduction

MESFER ALYAMI LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

MESFER ALYAMI LTD is an ecommerce business specialising in car interior accessories, including car seat covers, air fresheners, cup holders, and other products designed to improve and personalise vehicle interiors.

This Privacy Policy applies to customers in the United Kingdom and Europe.

2. Company Information

Company Name: MESFER ALYAMI LTD
Company Number: 17282515

Registered Address:
Office 19526,
182-184 High Street North
East Ham, London
England, E6 2JA

Email: mesferalyami@outlook.com
Phone: +44 7462230839

3. Data Protection Laws

We process your personal data in accordance with applicable data protection laws, including:

The UK General Data Protection Regulation (UK GDPR)
The Data Protection Act 2018
Other applicable privacy and ecommerce regulations in the United Kingdom and Europe

For UK GDPR purposes, MESFER ALYAMI LTD acts as the data controller responsible for your personal information.

4. Information We Collect

We may collect the following information when you use our website or purchase our products:

Personal Information:

Full name
Billing and delivery address
Email address
Telephone number
Order details
Payment information (processed securely through third-party payment providers)

Technical Information:

IP address
Browser type and device information
Website usage information
Cookies and similar technologies

Communication Information:

Messages, enquiries, reviews, or feedback you send to us

5. How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling your orders
Delivering products to your address
Managing payments and refunds
Providing customer support
Communicating with you about your orders
Improving our website, products, and services
Preventing fraud and maintaining website security
Complying with legal obligations

We will only use your personal data where we have a lawful basis to do so.

6. Legal Basis for Processing Data

Under UK GDPR, we rely on the following legal bases:

Contractual Necessity

To process orders, payments, deliveries, and customer requests.

Legitimate Interests

To improve our services, protect our business, prevent fraud, and operate our ecommerce platform.

Legal Obligations

To comply with accounting, tax, and regulatory requirements.

Consent

Where you have given permission for marketing communications or optional cookies.

7. Payments

Payments are processed securely through trusted third-party payment providers. MESFER ALYAMI LTD does not store complete payment card details.

Your payment information may be processed according to the privacy policies of the payment provider you choose.

8. Shipping and Delivery

We ship products within the United Kingdom and Europe.

To complete deliveries, we may share necessary information with trusted shipping and courier providers, including your name, address, and contact details.

We only share information required to complete your order.

9. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment providers
Courier and delivery companies
Website hosting providers
Ecommerce platform providers
IT and security service providers
Legal or regulatory authorities where required by law

All third parties are expected to handle your information securely and in accordance with applicable privacy laws.

10. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used for:

Website functionality
Security purposes
Analytics
Understanding customer preferences
Improving marketing performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

11. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

Your information is stored only for as long as necessary for the purposes described in this Privacy Policy or as required by law.

12. International Data Transfers

Some service providers we use may process information outside the United Kingdom or European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with UK GDPR requirements.

13. Your Data Protection Rights

You have rights under UK GDPR, including:

The right to access your personal data
The right to correct inaccurate information
The right to request deletion of your data
The right to restrict processing
The right to object to certain processing
The right to request data portability
The right to withdraw consent where processing is based on consent

To exercise your rights, please contact us using:

Email: mesferalyami@outlook.com

We may need to verify your identity before processing your request.

14. Marketing Communications

If you choose to receive marketing communications from us, we may send information about products, promotions, and updates.

You can unsubscribe at any time by contacting us or using the unsubscribe option in marketing emails.

15. Children’s Privacy

Our website and products are not intended for children under the age of 18.

We do not knowingly collect personal information from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The latest version will always be published on our website with the effective date shown at the top.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

MESFER ALYAMI LTD

Email: mesferalyami@outlook.com
Phone: +44 7462230839

Address:

Office 19526,
182-184 High Street North
East Ham, London
England, E6 2JA